Online Master of Business Administration

Seven Tips for Increasing Employee Engagement

Seven Strategies for Employee Satisfaction

In October 2013, Gallup, a leader in polling employee satisfaction rates, came out with a stunning report on the “State of the Global Workplace.” The bottom line of their findings is that only 13 percent of all workers in the world are truly engaged in their jobs. For North America, that number rises to 29 percent, which still speaks poorly to the engagement efforts of today’s business leaders.

As any MBA program, online or otherwise, will teach you – lack of employee engagement is the death of productivity. So, how do we fix it? What does it take to get workers enthusiastic about their company, coworkers and careers?

Companies that under-communicate, especially in down times, allow their employees to control the message. Rumors travel fast. The best communicators have dedicated and strategic long-term internal marketing plans across multiple channels – newsletters, e-mails, videos, social media posts, town halls and more.

Appreciation goes beyond financial rewards to include a simple thank you or more widespread public recognition. Employees want to know that their company values what they bring to the organization in terms of knowledge, education and experience.

Today’s workers have many competing priorities, including children, elderly parents, education, health/wellness and more. Offering flexible hours, telecommuting options, and family-friendly resources can go a long way in driving employee satisfaction.

The more an employee feels like their work matters to the bottom line, the more engaged they will be. It’s really that simple. Merit-based increases help top performers stay engaged, while also motivating others to up their game.

Is the company doing things that employees should be proud about? Be sure to share information about financial stability, community involvement, environmentally conscious business practices, and other aspects that generate a sense of pride.

Inclusion has replaced diversity as watchword for companies. Most workplaces are diverse by nature these days, with several ethnicities and age groups working side by side. What really matters is a sentiment of belonging, of being included, no matter who you are, where you come from or what lifestyle you choose to enjoy.

Empowerment leads to employee engagement and can be championed in many ways. A truly open culture, where employees have the freedom to share their ideas and give honest feedback, is extremely empowering. Training and education programs also enable confidence, as do team collaboration and leadership involvement.

Become a Leader Who Makes a Difference.