Nurses increasingly rely on unlicensed assistive personnel (UAP) to effectively treat and care for all their patients. While UAP can be vital to a facility’s care delivery strategy, their responsibilities — including what they’re authorized to do — are vastly different from those of a nurse. Nurse leaders need to understand these differences so they can provide the best possible care.
To learn more, check out the infographic below, created by Ohio University’s online Master of Science in Nursing program.
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Nurses Are Crucial — and Also in Crisis
Nurses are the linchpin of the healthcare system, relied on to provide quality patient care.
The Benefits of an Adequately Staffed Nursing Unit
Building and maintaining an adequately staffed nursing unit yields many advantages that have a positive impact on patients. These benefits include reduced mortality rates; shortened patient stays; and fewer preventable issues, such as falls and infections.
An adequately staffed nursing unit can also lead to better staff retention, as a poorly staffed unit could potentially lead to nurse attrition and high turnover. The impact of these negative outcomes is further exacerbated by an ongoing nursing shortage.
The U.S. Bureau of Labor Statistics (BLS) estimates that, by 2030, 276,800 more registered nurses (RNs) and 121,400 more advanced practice registered nurses (APRNs) will be needed. An aging population, projected nurse retirement, and nurse burnout are among the many reasons for this forecast.
The effects of the COVID-19 pandemic have further contributed to the issue. A September 2021 survey from the American Nurses Association Enterprise reports that 68% of nurses experienced direct exposure to a patient with COVID-19. The survey also reported 42% of nurses have had “an extremely disturbing, stressful, or traumatic experience” because of the pandemic. Furthermore, 31% of nurses surveyed have sought mental health support since March 2020, and 21% of nurses intended to leave the profession within six months.
Why UAP Are Integral to Better Health Outcomes
The unsung heroes of the healthcare system, unlicensed assistive personnel (UAP) are generalist care providers who help make daily living achievable for people with physical or cognitive disabilities. They ease the workload for nurses by taking on more basic nursing tasks.
The Role of UAP
UAP are trained to aid nurses in patient care situations. They work under nursing professionals, who delegate and supervise this level of aid. UAP typically works in assisted living facilities, nursing homes, schools, and rehabilitation facilities.
UAP vs. Nurses
UAP executes basic supportive tasks to improve patients’ comfort. This is different from the role of nurses, who coordinate care designed to improve patients’ health and wellness, including treatment strategies or medication delivery. UAP typically do not need a license to practice, whereas nurses must be licensed. Also, the fact that nursing professionals delegate duties to UAP further differentiates the two roles from each other.
Another differentiator between UAP and nurses is salary. BLS reports the 2021 median annual salaries for RNs and UAP were $77,600 and $30,310, respectively. Because of the salary difference, healthcare facilities may find hiring UAP to support their current staff to be more cost-effective than hiring more RNs.
Making the Most of Nurse-UAP Partnerships
In a healthcare setting, there must be enough nurses and UAP so each role can focus on their care specialties and be confident that their patients’ other needs are being met. Nursing professionals must understand how to delegate tasks to achieve optimal patient care.
Typical UAP Tasks
Some of the common tasks executed by UAP include taking vital signs, providing minor first aid, and assisting in rehabilitative or therapeutic services. They are also typically tasked with aiding in activities for daily living, or ADLs. Common ADLs include bathing and grooming, feeding, dressing, toileting, ambulating, and continence.
Five Rights of Delegation
The Five Rights of Delegation — a joint statement from the National Council of State Boards of Nursing (NCSBN) and the American Nurses Association (ANA) — seeks to standardize the delegation of tasks to UAP via five core “rights.”
The first in this series is establishing the “right task,” which seeks to ensure the activity aligns with the person’s job description or expected process. “Right circumstance” involves making sure the patient’s health is stable enough to allow for delegation. “Right person” seeks to confirm that UAP has the appropriate skills for the task. “Right direction and communication” dictates that the delegation must be patient-specific and clearly communicated; it also states that the UAP must ask clarifying questions if necessary. Finally, the “right supervision and evaluation” establishes the need for the delegator to monitor the delegated activity, which includes following up with UAP upon completion.
How Nurses Can Optimize a Nurse-UAP Partnership</h3>
Nurses can take several steps to ensure their collaborative efforts with UAP remain strong. The first entails building a plan around which tasks to delegate. Communication is another key element because it’s important to communicate task expectations clearly and concisely, carefully listening to a UAP’s questions and asking them to restate expectations. Additionally, nurses should address performance problems as they occur and give appropriate feedback.
Stronger Partnerships, Better Care
By forging strong partnerships and proper task delegation, collaborations between nurses and UAP can help improve patient care amid a dire nursing shortage. The nurse-UAP partnership makes it easier for a healthcare facility to deliver high-quality patient care.