Medical and health services managers play a vital role in managing and directing resources in a range of health care settings. Students interested in pursuing this career path will find that a Master of Public Health (MPH) provides robust knowledge of health strategies crucial to understanding health challenges facing communities. With a projected increase in jobs through 2028 for medical and health services managers, there will be an ongoing need for MPH graduates to fill these important public health roles. Learn more about the responsibilities associated with a medical and health services manager position, as well as the medical and health services manager salary and job outlook.
Medical and Health Services Managers’ Role in Public Health
Medical and health services managers working in public health roles can help shape efforts on community health challenges, such as disease prevention and control.
Overseeing community health departments and operations at healthcare facilities, medical and health services managers have a wide range of responsibilities. A medical or health services manager’s duties depend in part on the health care organization that employs them. Their major duties include:
- Increasing the quality and delivery of medical care
- Developing, approving, and updating departmental policies and objectives
- Recruiting, training, and supervising personnel
- Improving patient satisfaction levels
- Ensuring a facility’s compliance with federal and state laws and regulations
- Communicating with medical and administrative staff members and department heads
- Managing a facility’s budget
- Serving as a representative for an organization
A medical manager’s workload may extend into weekends and evenings in health care settings that are open at all hours, such as hospitals and nursing homes. Being on call in case of emergencies may also be expected.
Medical and Health Services Manager: Salary and Future Growth
A medical and health services manager needs to have the leadership and management skills to plan, direct, and coordinate a health care facility, clinical department, government division, or medical practice. Those interested in this position should be aware of the high level of responsibility and the typical medical manager’s salary.
According to the U.S. Bureau of Labor Statistics (BLS) data, the median annual salary for a medical and health services manager was about $99,700 in 2018. Medical managers may also be eligible for bonuses if they meet specific metrics. The largest employers of medical and health services managers are hospitals (33%), physicians’ offices (11%), nursing and residential care facilities (10%), government (8%), and outpatient care centers (8%).
While requirements differ depending on the organization, candidates seeking a medical and health services manager position are typically required to have experience in a related occupation, such as an administrative or a clinical role in a health care facility. The medical and health services manager salary is also influenced by job location, with larger metropolitan markets, such as New York City and Boston, generally offering higher salaries. Higher-level positions often require an advanced degree, such as an online MPH, and certain specialized certificates and licenses.
Medical and health services managers working in government settings generally earn salaries near the top of the range, with a median annual salary of about $110,500, while those who work in nursing and residential care facilities typically earn less, with a median annual salary of about $84,300. Types of medical and health services manager roles include clinical manager, nursing home administrator, and health information manager.
The strong job outlook for medical and health services managers can be attributed in part to a rising demand for qualified public health professionals to serve in at-risk communities in both urban and rural areas and higher demand for health care services by the aging baby boomer population. Employment for medical and health services managers is projected to grow by 18% between 2018 and 2028, which is faster than the 5% average projected for all occupations.
Necessary Skills for Medical and Health Services Managers
By pursuing an online MPH, individuals can strengthen the advanced leadership skills needed for success as a medical and health services manager. Core competencies commonly required by medical and health services managers include:
- Critical problem-solving skills for administrative and staffing challenges
- Organizational skills to meet complex regulations and adjust to new laws
- Technical skills to stay up to speed with developing health care technology
- Understanding of data analytics
- Strong communication and interpersonal skills
- Attention to detail to coordinate scheduling and billing information for large facilities
Prepare for a Medical and Health Services Manager Career
Public health professionals are challenged to bring superior leadership skills, management ability, and public health expertise to their roles to address community health concerns. One way to cultivate these critical skills is by enrolling in a program such as Ohio University’s online Master of Public Health. In this program, students have the opportunity to master the leadership and management competencies needed to thrive as a medical and health services manager.
The Ohio University MPH is one of a handful of MPH programs that provide a deeper level of expertise on rural health care disparities. The online MPH offers students the knowledge to protect the health of vulnerable and underserved communities, creating graduates well-positioned for careers in local and state health departments, community-based organizations, and government and global health facilities. Students experience hands-on practicum with real-world learning opportunities at public health organizations. Embark on a rewarding career in public health today by learning more about the Ohio University online MPH.
American Public Health Association, What Is Public Health?
City of Lincoln, Nebraska, Community Health Services Manager
Jobvite, Practice Manager
LWW Journals Online, “Public Health Leadership and Management in the Era of Public Health 3.0”
New York State Department of Health, Nursing Home Administrator Licensure Program, Qualifications
Pacific Medical Centers, Practice Manager, Northgate Clinic
U.S. Bureau of Labor Statistics, Medical and Health Services Managers